File Content Extraction 25.4
Filter SDK C Programming Guide

# Troubleshooting

This section describes various methods you can use to diagnose issues if File Content Extraction is not working as you expect. It also includes guidance about when to contact OpenText Support, and the kind of information it is helpful to provide when you do.

When you need to troubleshoot issues with File Content Extraction, you might find it helpful to familiarize yourself with File Content Extraction and the command-line test programs by following the tutorials. See Getting Started with the C API.

You might also find it helpful to review the information and processes in the Architectural Overview.

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Version 25.4 | Last updated October 2025

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Product: File Content Extraction 25.4

Topic Title: Troubleshooting